| Skill No. |
Labor Category |
Functions |
Education |
Experience |
| 1 |
Project Manager |
Serves as a Project Manager for a large complex task order and works with the Government Contracting Officer (CO), the Contract-Level Contracting Officer (COR), the task level (CORs), government personnel and customer agency representatives. Responsible for the management of the specific task order(s) ensuring that the technical solutions and schedules in the task order are implemented in a timely manner. Performs enterprise-wide horizontal integration planning and interfaces to other functional systems. |
BS in Computer Science, engineering or technical discipline |
12 years ADP experience and 7 years at management level. |
| 2 |
Web Programmer |
Work with others to create a wide variety of medium to large (100s of pages) technical and education web sites. Helps develop structure of sites and directories. Designs overall "look", creates all navigation, and common elements for each site. Incorporates content, usually written by others. Works with the Webmaster to incorporate safe CGI forms and interactive pages. Tests sites on multiple platforms and browsers. Updates the site as required |
BA/BS in Science or Education |
3 years of experience with WYSIWYG/ HTML development, +graphics |
| 3 |
Technical Writer
|
Prepares and edits technical drafts, reports, press nuggets, drawings, and figures. Consults with technical staff as appropriate to gather information required for documentation. Attends conferences and provides press briefings. Edits functional descriptions, user's manuals, special reports and any other customer deliverables and documents. |
BA/BS |
5 years of experience in technical documentation and using web tools |
| 4 |
Administrative Assistant |
Provides administrative support for the project, prepares technical documents, coordinates schedules to facilitate completion of proposals, contract deliverables, briefing and presentations, and prepares presentation material. |
HS + 2 years of College |
4 years of administrative support experience, knowledge of MS Office |
| 5 |
Programmer/Analyst I |
Provides analysis and programming support in such areas as software engineering, interactive graphics, digital image processing, numerical analysis, mathematical modeling, database management systems, telecommunications, atmospheric science, earth observations, astrophysics, solar physics, geophysics, oceanography and astronomy. |
BA/BS |
2 years of programming and data analysis experience with science background
|
| 6 |
Programmer/Analyst II |
Provides senior level analysis and programming support in such areas as software engineering, interactive graphics, digital image processing, numerical analysis, mathematical modeling, database management systems, telecommunications, atmospheric science, earth observations, astrophysics, solar physics, geophysics, oceanography and astronomy. |
BA/BS |
4 years of programming and data analysis experience with science background |
| 7 |
Technical Specialist |
Provides liaison between operators and systems staff. Analyze diagnostic utilities. First level handling of performance problems. Informs operations staff of systems changes, which may affect the operation of the computers. Suggests changes for operational improvement to systems staff. Assists in identifying and rectifying operational problems. |
AA/AS |
5 years of data handling and data distribution experience, plus computer operations |
| 8 |
Data Analysis Specialist |
Provide data analysis support in areas such as preparing data according to procedures for computer or other machine processing; reviewing input/output for accuracy and suitability; preparing final data or reports; performing mathematical computations and statistical data for plots and graphs; documenting procedures used or developed; and preparing routine reports of activities and events. |
HS + 2 years of College |
5 years of data processing and knowledge of programming and databases |
| 9 |
Logistics Specialist |
Establish and perform preventive and remedial maintenance schedules and procedures. Provide support for tracking hardware such as computers, instruments, equipment, etc., maintain inventory, coordinate central inventory control for all projects, provide technical assistance related to instrumentation development and maintenance and overall logistics support. |
HS |
7 years of experience with Government record keeping, + 4 years inventory and logistics |
| 10 |
Program Manager |
Performs complex functional activities of the project by providing management and technical direction to project personnel. Performs as the Program Manager on several task orders. Works with the Government Contracting Officer (CO), the Contract-Level Contracting Officer (COR), the task level (CORs), government personnel and customer agency representatives. Regularly exercises independent judgment, as well as a high level of analytical skill in solving complex and unusual technical, administrative and managerial problems. |
Masters |
15 years ADP experience and 7 years at management level. |
| 11 |
Scientist/Subject Matter Expert 2 |
Works under general guidelines established by supervisor; receives overall instructions on specific assignment objectives, features, possible solutions, etc. Assistance is furnished on unusual problems and work is reviewed for consistency and completeness. Applicable functional areas include systems engineering, network engineering, acquisition management, business process reengineering, specialty engineering (e.g., communications, systems safety, quality assurance, test and evaluation, human factors, reliability and maintainability, systems security etc.), organizational planning, financial management, acquisition logistics, configuration and data information systems, and support or program management. Performs routine assignments on a broad range of tasks associated with the implementation of standard techniques, procedures and/or criteria as they apply to the technical or administrative discipline relating to the task. Using prescribed methods and information supplied, develops draft inputs to program documentation as it relates to any of the support functions. Reviews final draft documents for conformity to requirements and completeness. |
BA/BS |
4 years experience in the area of specialty |
| 12 |
Scientist/ Subject Matter Expert 4 |
Works independently under general guidelines or objectives. Possesses demonstrated advanced technical and managerial skills; fully knowledgeable and experienced in all aspects of a program or functional area. Applicable functional areas include systems engineering, network engineering, acquisition management, business process reengineering, specialty engineering (e.g., communications, systems safety, quality assurance, test and evaluation, human factors, reliability and maintainability, systems security etc.), organizational planning, financial management, acquisition logistics, configuration and data information systems, and support or program management. Manages large, complex systems acquisition projects or major functional areas. Plans, develops or supports programs/projects. Establishes objectives and requirements. Adapts and applies applicable technical, administrative, financial and business processes and procedures. Develops budgets. Develops program/project standards and schedules. Monitors outside resources. Coordinates and reviews work of assigned staff. Reviews/oversees the preparation of all related documentation. Chairs reviews, technical interchange meetings, etc. Directly participates and coordinates with the highest echelons and authority on all aspects pertinent to the successful implementation of the program or functional area. Employs a high degree of creativity, foresight and mature judgment to plan, organize and guide complex programs for which approaches and precedents may be unclear or nonexistent. Performs other related duties as assigned. |
Masters |
10 years experience in the area of specialty |
| 13 |
Administrative Assistant 2 |
Uses some subject-matter knowledge and judgment to complete assignments consisting of numerous steps that vary in nature and sequence. Selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures. Typical duties include: assisting in a variety of administrative matters; maintaining a wide variety of financial or other records; verifying statistical reports for accuracy and completeness; and handling and adjusting complaints. May require supervisory responsibility. Use a thorough knowledge of an office's work and routine to: 1) choose among widely varying methods and procedures to process complex transactions; and 2) select or devise steps necessary to complete assignments. |
HS + 2 years of College |
6 years of administrative support experience, knowledge of MS Office |
| 14 |
Security Technology Consultant 1 |
Under limited supervision, analyzes needs, designs and develops computer security solutions through the implementation of structured techniques and appropriate standards. Works on complex application problems involving all phases of computer security to provide complete and effective solutions. Provides technical support for secure software development and integration tasks, including the review of work products for correctness, adherence, to the design concept and to user standards. Expert knowledge of computer security products and enabling products such as PKI, VPN, Firewalls, Intrusion Detection Systems, etc. Based on review of current computer security policy, doctrine, and regulations, provides recommendations for consolidating or developing policy and procedures at the all levels. Applies knowledge of current computer security solutions to customer problems based on an understanding of how products and services interrelate and support the client mission and the viewpoints of the consumers of those products and services. Implements computer control systems including administrative, logical and physical controls. Directs the development and maintenance of appropriate documentation for system design, testing and maintenance. |
BA/BS |
3 years experience in Information Technology with 1 year working IT security issues |
| 15 |
Security Technology Consultant 2 |
Provides direction and leadership for personnel performing information security task(s) and projects. Projects include, disaster recovery planning, business recovery planning and other risk management functions related to information technology. Recommends solutions to the most difficult information security problems in existing systems and systems development. Leads and participates in system evaluations, penetrations, forensics, and vulnerability studies and experiments. Assists with application of information security in computer and network systems design and evaluation. Responsible for applying the highest degree of industry knowledge, foresight and vision in computer security/business continuity problem identification and solution development activities. Responsible for the design, development and implementation of information security solutions. Works closely with all levels of user management and/or internal project teams to develop detailed technical requirements and specifications for the development of information security solutions for complex systems. Directs the development and maintenance of appropriate documentation for system design, testing and maintenance. Performs other related duties as assigned. |
BA/BS |
7 years experience in Information Technology with 3 year working IT security issues |
| 16 |
Web Designer |
Provide support for developing & providing Agency Web-site content that will motivate & satisfy civilian user's needs so that they will regularly access the site & utilize it as a major source for information, decision making and benefits delivery. Provide support for maintaining civil service handbook & policies/procedures on the agency Web; assisting in developing agency newsletter & civilian benefits communications; recommending new & innovative web uses as well as training & educating employees on the use & benefits of using the Web. Provide support in the location & pursuit of content & surveying internal customers to gather feedback for site improvement & enhancements. A working knowledge of several of the following are required: English (or Spanish), Journalism, graphic design or a related field, Web-site management, web servers, intranet site structures, and Web-related software (ex. - MS FrontPage, Dream Weaver, Access, HTML). |
BA/BS |
4 years of experience with JAVA, .NET or HTML development, +graphics |
| 17 |
Programmer Analyst III |
Under limited supervision, designs, codes and documents application programs for computers and related equipment used for scientific or commercial projects. Contributes to non-routine problem-solving, and exercises independent judgment and initiative in performing non-routine duties and related problem-solving. Performs all functions of digital computer programming, using standard design and programming techniques. Analyzes and studies system requirements and develops methods for problem-solving by producing complex flow charts/data flow diagrams and/or associated documents. Advises on computer requirements and limitations to help define automation needs. Participates in the testing of computer programs, revising and refining all necessary documentation as testing is completed. Monitors operations and diagnoses and correct errors. Participates in the review of existing programs in order to make refinements that increase their efficiency. Performs data modeling and establishes databases. Develops pseudo codes, tables and narrative descriptions to implement changes. Modifies internal program structure of files and records and determines sequence of actions. Decodes, tests and documents programs. Performs other related duties as assigned. |
BA/BS |
5 years of programming and data analysis experience with science background |
| 18 |
Programmer Analyst IV |
Under minimum supervision, analyzes, designs, codes and documents complex applications for large scale computers and related equipment used for scientific or commercial projects. Exercises independent judgment and creativity in solving highly complex, major technical problems and in providing proper advice and recommendations. Will engage in frequent contact with customers, and will work with non-technical sources as necessary. Performs technical work using both standard and non-standard analysis, design, and programming techniques. Determines customer requirements for the final program or system. Analyzes problems in terms of such factors as user requirements, input data and form, output data and form, available computer configuration, processing turn-around time requirements, input and output checking, and overall problem-schedule requirements. Carries a project through the design, coding, and checkout phases, as required. Appraises techniques in which qualified, and indicates the manner in which solutions can be developed. Analyzes and recommends methods of improving the efficiency of existing programs. Determines system requirements. Performs data modeling and establishes data bases. Develops pseudo codes, tables and narrative descriptions to implement changes. Modifies internal program structure of files and records and determines sequence of actions. May provide supervision for one or more professional technical persons on an assigned project, and will participate at all levels in systems analysis and design definition. Performs other related duties as assigned. |
BA/BS |
7 years of programming and data analysis experience with science background |
| 19 |
Systems Administrator |
Under minimal supervision, provides daily operational availability of hardware and software systems to support facility operation for a complex computer system. Work is of a non-routine nature. Ensures system availability and function ability. Performs system backup for major systems in accordance with established procedures. Performs adjustments on hardware and recommends software changes to maximize system throughput. Performs scheduled testing and review of hardware and software. Documents all hardware and/or software adjustments and/or modifications as changes are effected. Responsible for the preparation of reports and analysis of operations as required. Performs other related duties as assigned. |
BA/BS |
3 years IT experience with 1 year as a Systems Administrator |
| 20 |
Help Desk Analyst 1 |
Under close supervision, provides phone and in-person support to users in the areas of electronic mail, directories, standard "shrink wrapped" software applications, network operating systems, hardware dispatch and escalation procedures. |
High School |
2 years providing help desk services |
| 21 |
Help Desk Analyst 2 |
Under limited supervision, provides phone and in-person support to users in the areas of electronic mail, directories, standard "shrink wrapped" software applications, network operating systems, hardware dispatch and escalation procedures. Has specialized experience with working on a help desk, knowledge of PC operating systems, knowledge of networking and electronic mail. |
High School |
4 years providing help desk services |
| 22 |
Help Desk Manager |
Under limited supervision, provides help desk support to applications and systems being developed. May direct and supervise lower-level help desk personnel. Specialized experience includes: management of help desks in a multi-server environment, comprehensive knowledge of PC operating systems, knowledge of networking and electronic mail. Manages and supervises the overall functioning of the help desk operations. Works closely with the end-users to help resolve the most difficult trouble calls. If need be, travels to a particular client site to help solve problems. Works closely with application developers/programmers to solve trouble calls or forward them to senior technical personnel. Develop built-in escalation procedures to ensure that problems are resolved effectively to increase productivity and user satisfaction. Maintain trouble call resolution document. Maintains a log for all trouble calls. Log includes the nature of the call and related pertinent information. It also includes the solution of each call and the timeframe needed to resolve the problem. Performs other related duties as assigned. |
BA/BS |
years providing help desk solutions, 1 year supervision |
